FAQ

FAQ

Frequency Asked Question

🌍 Why Go Digital in Cameroon?

1. “Internet is slow/unreliable here. How can my business succeed online?”
Answer:
We design solutions tailored to Cameroon’s connectivity challenges:

  • Offline-First Apps/Websites: Work without internet and sync when online.

  • Low-Data Optimization: Websites load in 3 seconds on 2G/3G networks.

  • Mobile-First Focus: 80% of Cameroonians use phones—we prioritize seamless mobile experiences.

2. “How do I accept payments if my customers don’t use credit cards?”
Answer:
We integrate Cameroon’s preferred payment methods:

  • MTN Mobile Money

  • Orange Money

  • Express Union

  • Cash-on-Delivery options

3. “I’m not tech-savvy. Can I manage a website or app?”
Answer:
Absolutely! We provide:

  • Free Training: Learn to update content, track orders, and view analytics.

  • 24/7 Support: Call/WhatsApp our Yaoundé-based team at +237 671 741 632.


🚀 Why Choose Trendesigners in Cameroon?

4. “How do you understand MY business needs in Cameroon?”
Answer:

  • Local Expertise: Our team lives and works in Cameroon and use MTN Mobile Money daily.

  • Sector-Specific Solutions: From agribusiness to retail, we’ve helped 100+ clients.

  • Bilingual Support: French/English websites, apps, and marketing campaigns.

5. “What if there’s a power outage or technical issue?”
Answer:

  • Offline Mode: Apps/websites function during outages.

  • Local Hosting: Servers hosted with CAMTEL for faster access.

  • 24/7 Maintenance: Quick fixes for issues like Mobile Money API errors.


💰 Affordability & Trust

6. “Digital services seem expensive. Can I start small?”
Answer:
Yes! Our Starter Plans are built for Cameroonian budgets:

  • Websites from XAF 50,000 (includes hosting + domain).

  • Apps from XAF 200,000 (Android/iOS).

  • Pay in Installments: Spread costs over 3–6 months.

7. “How do I know you’ll deliver what you promise?”
Answer:

  • Proven Results: 90% of clients see more leads within 60 days.

  • Guarantee: Double your sales in 90 days or get 50% refunded (Pro plans).

9. “Are my data and payments secure?”
Answer:

  • Cameroon Compliance: Follow Law No. 2010/012 on data protection.

  • Encryption: SSL certificates and secure payment gateways.

  • Daily Backups: Your data is safe, even during délestage.


📱 Cultural & Operational Fit

10. “My customers speak Pidgin or local dialects. Can you help?”
Answer:
Yes! We design for Cameroon’s diversity:

  • Multilingual Content: French, English, Pidgin, or local languages.

  • Culturally Relevant Designs: Colors, icons, and workflows that resonate locally.

11. “How do I compete with foreign businesses online?”
Answer:
We focus on hyper-local SEO and marketing:

  • Rank higher for searches like “meilleur plombier Yaoundé” or “affordable hotels Kribi”.

  • Target Cameroon-specific audiences on Facebook, WhatsApp, and Instagram.

12. “What if I need changes after launch?”
Answer:

  • Free Revisions: 30 days of post-launch adjustments.

  • Flexible Upgrades: Start with a basic website, add e-commerce later.

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