FAQ
FAQ
Frequency Asked Question
Why Go Digital in Cameroon?
1. “Internet is slow/unreliable here. How can my business succeed online?”
Answer:
We design solutions tailored to Cameroon’s connectivity challenges:
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Offline-First Apps/Websites: Work without internet and sync when online.
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Low-Data Optimization: Websites load in 3 seconds on 2G/3G networks.
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Mobile-First Focus: 80% of Cameroonians use phones—we prioritize seamless mobile experiences.
2. “How do I accept payments if my customers don’t use credit cards?”
Answer:
We integrate Cameroon’s preferred payment methods:
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MTN Mobile Money
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Orange Money
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Express Union
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Cash-on-Delivery options
3. “I’m not tech-savvy. Can I manage a website or app?”
Answer:
Absolutely! We provide:
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Free Training: Learn to update content, track orders, and view analytics.
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24/7 Support: Call/WhatsApp our Yaoundé-based team at +237 671 741 632.
Why Choose Trendesigners in Cameroon?
4. “How do you understand MY business needs in Cameroon?”
Answer:
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Local Expertise: Our team lives and works in Cameroon and use MTN Mobile Money daily.
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Sector-Specific Solutions: From agribusiness to retail, we’ve helped 100+ clients.
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Bilingual Support: French/English websites, apps, and marketing campaigns.
5. “What if there’s a power outage or technical issue?”
Answer:
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Offline Mode: Apps/websites function during outages.
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Local Hosting: Servers hosted with CAMTEL for faster access.
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24/7 Maintenance: Quick fixes for issues like Mobile Money API errors.
Affordability & Trust
6. “Digital services seem expensive. Can I start small?”
Answer:
Yes! Our Starter Plans are built for Cameroonian budgets:
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Websites from XAF 50,000 (includes hosting + domain).
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Apps from XAF 200,000 (Android/iOS).
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Pay in Installments: Spread costs over 3–6 months.
7. “How do I know you’ll deliver what you promise?”
Answer:
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Proven Results: 90% of clients see more leads within 60 days.
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Guarantee: Double your sales in 90 days or get 50% refunded (Pro plans).
9. “Are my data and payments secure?”
Answer:
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Cameroon Compliance: Follow Law No. 2010/012 on data protection.
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Encryption: SSL certificates and secure payment gateways.
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Daily Backups: Your data is safe, even during délestage.
Cultural & Operational Fit
10. “My customers speak Pidgin or local dialects. Can you help?”
Answer:
Yes! We design for Cameroon’s diversity:
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Multilingual Content: French, English, Pidgin, or local languages.
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Culturally Relevant Designs: Colors, icons, and workflows that resonate locally.
11. “How do I compete with foreign businesses online?”
Answer:
We focus on hyper-local SEO and marketing:
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Rank higher for searches like “meilleur plombier Yaoundé” or “affordable hotels Kribi”.
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Target Cameroon-specific audiences on Facebook, WhatsApp, and Instagram.
12. “What if I need changes after launch?”
Answer:
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Free Revisions: 30 days of post-launch adjustments.
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Flexible Upgrades: Start with a basic website, add e-commerce later.